Someone who has never needed to take responsibility for scheduling furnace repair or installation before may feel a bit confused about how to act around the technician when he or she arrives. Are customers expected to wait patiently nearby while technicians work on Furnaces in New Haven IN or can they continue with their usual activities around the home? Can they run errands for an hour? Is this an industry in which workers should receive a tip for service?
No Reason to Hover
In general, it’s best to stay home while the work is being done, but there’s no reason to hover. The workers will call for the customer to ask any questions they might have as they complete the project. Installation by a company such as Brockman Heating & Air Conditioning can take a good part of the day, so if the customer does need to leave for a little while, that should not be a problem.
Tipping
If the customer wants to tip technicians for excellent service, it may be a good idea to call the company first and ask if this is acceptable. Not all contractors approve of the practice. If the company is relatively small and one of the owners provides the service, tipping for repairing or installing Furnaces in New Haven IN is unnecessary.
Beverages and Snacks
There are other options for offering touches of courtesy that don’t involve an exchange of additional money. If the workers will be on the scene for several hours, the customer might want to offer some hot coffee or cans of cold soda. Setting out some chips, crackers and cookies on a tray near the work area is another act of reasonable generosity. At a minimum, the workers should be allowed to use the bathroom, and the customer can tell them so and point out where it’s located.
Holiday Season
Heating and cooling technicians report that they generally receive more tips and food items during the holiday season. Christmas cookies and candy would likely be appreciated, or an ornament for the tree. A holiday card with a gift certificate to an area restaurant is another courteous idea.
